Privacy Policy

This Privacy Policy explains how Skette Limited ("we", "us", "our"), which operates MicroProviders Care, collects, uses, shares and protects personal data when you visit our website or get in touch with us. The MicroProviders Care product launches in autumn 2026 — this policy covers the website as it is today, and we will update it before launch to cover accounts and the product itself. We are committed to handling your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For the purposes of data protection law, the data controller for the personal data described in this policy is Skette Limited, a company registered in England and Wales (company number 12508096), whose registered office is at Unit 29 Highcroft Industrial Estate, Enterprise Road, Waterlooville, PO8 0BT. If you have any questions, you can reach us at info@microproviders.care.

1. Information we collect

We collect the following personal data:

• Contact form details — your name, email address, phone number (optional) and the subject and message you send us via our contact form.
• Register-interest details — your name and email address when you register your interest in the launch.
• Technical data — basic technical information processed when you visit the site, such as your IP address and browser type, used for security and to keep the site running. Our analytics (Fathom) is anonymous and aggregated — it does not identify you and does not use cookies (see our Cookies Policy).

2. How we use your information

We use personal data to:

• Respond to your enquiries;
• Tell you when MicroProviders Care launches, where you have registered your interest;
• Keep the website secure and protect it against spam and abuse;
• Understand, in aggregate, how the site is used so we can improve it;
• Comply with our legal obligations.

3. Legal bases for processing

We rely on the following legal bases under the UK GDPR:

• Consent — to email you about the launch when you register your interest. You can withdraw consent at any time;
• Legitimate interests — to respond to enquiries and to run, improve and secure the website, where this is not overridden by your rights;
• Legal obligation — where we must retain or disclose data to meet legal requirements.

4. Sharing your information

We do not sell your personal data. We share it only with trusted service providers who help us run the website — such as hosting, email delivery, spam protection (Cloudflare) and anonymous analytics (Fathom) — and only to the extent they need it. These providers are bound by contract to protect your data. We may also disclose information where required by law, or to protect the rights, safety or property of our users or others.

5. Data retention

We keep personal data only for as long as necessary for the purposes set out above, or for as long as we are required to by law. Enquiries are kept while we deal with them and for a reasonable period afterwards. If you register your interest, we keep your details until we have told you about the launch, or until you ask to be removed — whichever comes first.

6. Keeping your data secure

We use appropriate technical and organisational measures — including encryption in transit, access controls and regular reviews — to protect your data against unauthorised access, loss or misuse. No system can be guaranteed completely secure, but we work continually to keep your information safe.

7. Your rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you;
• Ask us to correct inaccurate or incomplete data;
• Ask us to delete your data in certain circumstances;
• Object to, or ask us to restrict, certain processing;
• Request a portable copy of the data you provided to us;
• Withdraw consent where we rely on it.

To exercise any of these rights, email us at info@microproviders.care. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Skette Limited is registered with the ICO as a data controller under registration reference ZB671813.

8. Cookies

We keep cookie use to a minimum — our analytics is cookieless, and the only cookies that may be set are essential security ones. For details, please see our Cookies Policy.

9. Changes to this policy

We may update this Privacy Policy from time to time — including before launch, when it will be expanded to cover accounts and the product. The latest version will always be on this page, with the "last updated" date above.

10. Contact us

If you have any questions about this policy or how we handle your data, email us at info@microproviders.care.